In circumstances where a motorist is stuck in a travel lane, and with the consent of the motorist, FSP Operators have the option of using their vehicle's push bumper to gently push a stranded vehicle out of the lanes of traffic, to increase the safety of motorists and other commuters. A push bumper is only intended to help clear the lanes and will not be used to relocate a vehicle for long distances.
TOWINGIf FSP is not able to quickly repair a vehicle, the FSP Operator may tow your vehicle, free of charge, to an authorized off-freeway location. The FSP is not permitted to tow a vehicle to the motorist's home or to a repair or maintenance shop. The sole purpose is to help motorists with stalled vehicles on the freeway.
Once towed to a safe location, motorists may contact a towing company, private insurance company or other assistance. FSP Operators are prohibited from making any recommendation for towing companies. The Honolulu Police Department may also assist motorists in contacting a zone tow service company. FSP Operators are not allowed to receive any forms of payment, including gratuities or tips, from motorists.